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Salon Appointment & Cancellation Policy

Our goal is to provide quality hairstyling services in a timely manner. To serve every client efficiently and make the best use of our available time, we have established the following appointment and cancellation policies.

Cancellation Policy: If you cannot attend your appointment, please call the salon promptly so that your time slot can be offered to another client.

Deposits: All deposits are non-refundable.

Rescheduling: If you cancel no later than 6:00 PM on the day before your appointment, your deposit can be applied as a credit toward one rescheduled appointment.

Late Cancellations: Cancellations made after this deadline will be treated as a no-show, and the deposit will be forfeited.

No-Show Policy: A no-show occurs when a client misses an appointment without providing prior notice.
Failure to arrive for your scheduled appointment will be recorded as a no-show, and your deposit will be forfeited.

As noted above, late cancellations are also considered no-shows.

Remaining Balance: Your remaining balance is the amount owed after your deposit has been deducted.

Cash Payments: We prefer that the remaining balance be paid in cash. Please bring the exact amount, as change may not always be available.

Other Methods: A transaction fee may be added when using other payment methods. Please ask us for details.

Appointment Confirmation & Scheduling

Style Details: After sending your deposit, please call or text us with details about your desired hairstyle and your scheduled service time to finalize your confirmation.

Complex Styles: Our online booking calendar displays available dates and times for your convenience. However, appointment lengths may be adjusted after you call, depending on the complexity of your chosen style.


Thank you for respecting our policies and helping us provide timely, professional service to every client.

Salon Owner

How to Care for Your Hair After Braiding

How to Care for Your Hair After Braiding

Keep your scalp clean and comfortable by gently cleansing it when needed with a diluted shampoo or braid-friendly scalp cleanser. Avoid scratching with your nails, which can irritate or damage the scalp. After cleansing, dry your braids completely to prevent odor, mildew, and product buildup.

Moisturize your natural hair and scalp regularly with a lightweight braid spray, leave-in conditioner, or small amount of light oil. Avoid heavy grease and excessive products because they can cause buildup, itching, and flaking. Protect your edges by avoiding tight ponytails, heavy buns, and styles that create additional tension.

Before sleeping, cover your braids with a satin or silk bonnet or scarf, or use a satin pillowcase to reduce friction and frizz. Refresh loose edges gently without excessive pulling. Do not keep braids installed longer than recommended by your stylist; remove them carefully, detangle patiently, and give your natural hair proper cleansing, conditioning, and rest afterward.

Prepare Your Hair Before Getting Braids

Prepare Your Hair Before Getting Braids

Begin with freshly washed hair and a clean scalp. Shampoo thoroughly to remove dirt, sweat, excess oil, and product buildup. Use a clarifying shampoo if you regularly apply heavy gels, oils, edge control, or styling creams. Clean hair helps reduce itching, allows cleaner parting, and provides a healthier foundation for longer-lasting braids.

After washing, deep-condition your hair to restore moisture, strengthen the strands, and reduce breakage. Detangle gently, beginning at the ends and working toward the roots with your fingers, a wide-tooth comb, or a detangling brush. Apply only a lightweight leave-in conditioner, avoid heavy grease, and consider trimming rough or split ends before your appointment.

Ask your braider whether your hair should be stretched or blow-dried, since preparation may depend on your hair type and selected style. If heat is recommended, use a low setting to avoid damage. Bring two or three inspiration pictures showing your preferred braid size, length, color, and parting pattern so your stylist can confirm whether the style is appropriate for your natural hair.

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